"Lessons from history are helpful here. When electricity arrived in the late 1800s, factories did the obvious thing: they swapped gas lamps for lightbulbs. The result was brighter, safer workplaces. But the true revolution came later, when factories reorganized around electric motors. Production lines were redesigned and whole industries changed. The lightbulb was the headline, but the re-engineered factory was the real story."
"Every technology follows adoption stages. With AI, we're moving through three. The first was panic: " Organize our data and get me some AI, so we're not left out." The second stage - where we are now - is about how we use AI to engage and interact with information: " Give me a chatbot so I can ask questions, perform routine tasks and explore for insights," The third stage - what's still to come - is the real revolution: " Give me enterprise-grade"
Billions are being invested in AI while most initiatives fail, yet the high failure rate does not indicate catastrophe but signals a need to redefine AI's business role. Historical analogy: factories first used electricity merely to light spaces, then reorganized around electric motors to unlock productivity. Similarly, chatbots are visible conveniences that shave minutes from routine tasks but do not change competitive positioning. A financial firm example shows tools can speed work without transforming operations. Surveys show 80% of companies report no meaningful bottom-line impact. AI adoption moves through panic, interaction/chatbots, and a forthcoming enterprise-grade transformation.
Read at Fortune
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