"As the CEO of a technology company that has invested over $2 billion in evolving our cloud and managed services platform over the past 14 years, I have seen firsthand how foundational innovation sets the stage for transformational leaps. Two years ago, we recognized that AI had matured from future potential to strategic imperative-prompting a $100M investment while continuing to evolve our existing platform. Soon we will launch the next generation of our platform with AI fully integrated, putting our customers in a winning position while giving our internal teams the early-adopter advantage to evaluate vendor solutions and empower employees to harness AI's full potential."
"AI is moving too fast to guarantee ROI; but it is too transformative to gatekeep it from employees. You will never find out how AI can help your teams unless you enable innovation that comes from all levels in the organization. The best way to encourage that is by giving tools to everyone. In our case we added Microsoft CoPilot to our existing contract as soon as it was released to encourage team members to use AI in their daily work while running AI literacy and education programs across the company."
AI represents the most transformative technology since the industrial revolution, yet hype leaves leaders without clear answers on rollout and decision impact. A technology company invested over $2 billion in cloud and managed services over 14 years and committed $100M to AI two years ago. The company will launch a next-generation platform with integrated AI to benefit customers and give internal teams early-adopter advantages. The team predicts an 80/20 job-impact distribution, prioritizes AI literacy by providing tools like Microsoft CoPilot and education programs, and aims to operationalize curiosity so employees can explore, test, and learn AI possibilities.
Read at Fast Company
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