"Engadget points out that OpenAI is struggling with an exceptionally high cost base. The company invests heavily in data center capacity, relies on infrastructure partners, and has long-term commitments for the procurement and construction of server components. On top of that, there are the operational costs per AI interaction, including every ChatGPT query. In that light, the role of Chief Revenue Officer takes on strategic significance: not only to grow revenue, but to build a revenue model that can support OpenAI's scale."
"Dresser comes from Slack, where she was CEO until this week. In that role, she oversaw the integration of Slack into Salesforce and worked on further positioning the platform as a central digital work environment, in which AI played an increasingly important role. Previously, she spent more than ten years at Salesforce, where she built international sales organizations and led commercial teams serving large and complex enterprises."
OpenAI appointed Denise Dresser as Chief Revenue Officer to drive revenue growth and build a sustainable commercial model. The company faces significant pressure to move toward profitability following its reorganization as a public benefit corporation. OpenAI maintains an exceptionally high cost base, with heavy investment in data center capacity, reliance on infrastructure partners, and long-term server procurement commitments. Operational costs accrue with every AI interaction, including each ChatGPT query, increasing the need for a revenue model to support scale. Dresser brings experience integrating Slack into Salesforce and building international sales organizations, aligning with hires like Fidji Simo that emphasize commercialization and maximizing per-user value.
Read at Techzine Global
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