"Modern distributed systems that generate massive volumes of metrics, traces, and logs are inherently complex. The process of correlating logs, comparing configurations and switching between tools during incident management makes manual root cause analysis a bottleneck that dramatically increases the mean time to detect and resolve. Instead of manually sifting through mountains of data, Site Reliability Engineers (SREs) and DevOps teams can leverage Agentic AI to automate and enhance the incident resolution process."
"To address these challenges, New Relic partnered with AWS to integrate the New Relic Model Context Protocol (MCP) server with AWS DevOps Agent to access telemetry data providing automated root cause analysis and recommendations with cutting-edge artificial intelligence. AWS DevOps Agent is a frontier agent that resolves and proactively prevents incidents, continuously improving reliability and performance of applications in AWS, multi-cloud, and hybrid environments."
Modern distributed systems produce massive telemetry that complicates manual root cause analysis and increases mean time to detect and resolve incidents. New Relic MCP Server provides a standardized gateway that lets external AI agents query live observability data and execute actions without bespoke API integrations. AWS DevOps Agent uses MCP integration to access telemetry, perform automated root cause analysis, predict anomalies, and initiate remediation across AWS, multi-cloud, and hybrid environments. The integration enables SRE and DevOps teams to correlate logs, compare configurations, and automate incident resolution workflows, significantly accelerating mean time to resolution. Configuration and example workflows demonstrate telemetry correlation, anomaly prediction, and proactive remediation.
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