Generative AI is reshaping expectations for software-as-a-service business models. Concerns about enterprises replacing SaaS through rapid in-house development are seen as unlikely, and per-seat sales have not clearly declined. AI agents can change how work is performed by interacting with software on users’ behalf. This can reduce reliance on traditional user interfaces as agents connect through APIs, creating a headless software future. Box’s CEO says the shift is inevitable and that software vendors must adapt existing products and business models to support agent workflows. The long-term value is tied to enabling AI-driven access to systems rather than only maintaining seat-based UI experiences.
"People are realizing that you're not going to rebuild a lot of the systems that people were kind of claiming you would [with vibe-coding]; it just doesn't make sense. So, that part is sort of dissipating. However, headless software and the ability to use your systems via AI is obviously going to happen, there's no question."
"At the same time, AI has the potential to change the way work is carried out, with AI agents empowered to interact with software applications on behalf of users. For software vendors, that could mean a future where applications are accessed less through traditional user interfaces as AI agents connect via APIs."
"It's an inevitable shift, says Box CEO Aaron Levie, and one that requires software vendors to adapt their existing products and business models to prepare for agent workflows."
Read at Computerworld
Unable to calculate read time
Collection
[
|
...
]