Research indicates that participants found a neurotic robot relatable and capable of understanding emotions. In an experiment, participants interacted with robots portraying extroverted, neurotic, and flat personalities. The neurotic robot communicated tentatively and expressed gratitude in a way that resonated with people. Participants primarily enjoyed the extroverted robot but acknowledged the neurotic robot's ability to connect emotionally, with comments suggesting it resembled a person dealing with life's challenges. The bland robot personality was the least favored.
A majority of participants actually mentioned how human-like they found the neurotic robot. They found it to be a lot more relatable.
When the robot had been given a highly neurotic personality, it spoke more tentatively, peppering its answer with filler words like 'um'.
The neurotic robot was described as being surprisingly able to understand deep emotions.
One person remarked that the neurotic robot seemed like a person who was trying to get by in the world.
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