Forrester describes Copilot features as 'agent-ish', suggesting they can manage simple tasks but do not function as true digital coworkers. Analyst Jack Gold emphasizes the need for system administrators to enforce security protocols to prevent unauthorized access to sensitive data, highlighting that understanding user roles and data clearance is essential for the effective deployment of AI technologies. The distinction between basic AI features and comprehensive, agentic AI systems points to current limitations and the need for robust security measures.
"Agent-ish solutions can solve point problems, but they aren't the 'digital coworkers' that vendors are talking about, at least not yet," Gownder said.
"Do you let Jack, who is a low-level employee, ask anything he wants? Knowing roles and security and data access clearance of various users... is going to be very important for general-purpose AI systems," Gold said.
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