McDonald's is partnering with Google to deploy generative AI beginning in 2024, when "thousands" of stores will get hardware and software upgrades. Along with updates to other systems including ordering kiosks and the company's mobile app, McDonald's will be able to use generative AI on massive amounts of data to optimize operations. At least one outcome will be - according to the company - "hotter, fresher food" for customers.
McDonald's isn't specific about how AI will be used but says it will include hardware and software upgrades running on-location in stores as well as services provided through Google Cloud. The updated system will help managers "quickly spot and enact solutions to reduce business disruptions."
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