"He's done pretty well with that so far, but he's pretty straightforward about how the company wasn't doing well, and he had to make real changes to fix it. That also means he has a clear thesis about what kind of company Lyft really is - a service company that operates in the real, physical world, as opposed to a tech platform, which is very much how its big competitor Uber sees itself."
"David and I talked a lot about autonomous vehicles and how they'll impact riders and especially drivers. I always ask my rideshare drivers what I should ask the CEOs of the platforms when I do these interviews, and the only thing they ever ask is simple: when are you going to pay us more? So I asked David straight up: can Lyft pay drivers more money, especially when the promise of autonomy is to replace the drivers entirely?"
David Risher became Lyft CEO after serving on its board and led a turnaround that required real operational and structural changes. Lyft positions itself as a service company operating in the physical world rather than a tech platform like Uber. The company faces fierce competition with Uber while also confronting long-term disruption from autonomous vehicles and emerging AI tools that could bypass ride-hailing apps. Drivers consistently demand higher pay amid concerns about replacement by self-driving cars. Risher predicts a long transition to widespread robotaxis, and Lyft plans strategies to manage the impact on riders, drivers, and the business model. AI poses additional marketplace challenges.
Read at The Verge
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