"Instead of opening a dedicated app for writing, research, coding, or even emotional support, we're funneled into a single chatbot window. OpenAI promises to, "Let AI do the work for you-designed to handle any task," while Anthropic touts Claude as a fantasy-fulfillment engine with the tagline "If you can dream it, Claude can help you do it." The pitch is clear: These tools are promoted as a one-stop shop for everything."
"Search engines have trained us to expect answers from a single field. Now chatbots take this a step further: the text box has swallowed other applications, even as its output often requires endless refinement and fact-checking through a text box. And text isn't the endgame. Voice assistants like Alexa, Siri, and Google Assistant primed us to learn hands-free interaction, which is eventually coming to replace that text box."
Computing is shifting away from human-centered, task-specific interfaces toward generative AI and large language model chatbots that consolidate multiple applications into a single conversational point. Users are being funneled into chat windows instead of dedicated apps for writing, research, coding, or emotional support. Search and chat interfaces reduce interaction to a single input field, and voice assistants are pushing toward hands-free, speech-driven interfaces. Companies prioritize capturing what users say and how they say it over traditional usability. This movement departs from decades of WYSIWYG, user-centered design and follows the rise of big data and extensive personal digital archives.
Read at Fast Company
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