"At many organizations, senior leaders have a positive view of their employees' ability and willingness to use AI. In our recent survey of 1,400 U.S.-based employees, 76% of executives reported that their employees feel enthusiastic about AI adoption in their organization."
"But the view from the bottom up is less sunny: Just 31% of individual contributors expressed enthusiasm about adopting AI. That means leaders are more than two times off the mark."
A survey of 1,400 U.S.-based employees found a large perception gap about AI enthusiasm. Seventy-six percent of executives reported that employees feel enthusiastic about AI adoption, while only 31% of individual contributors expressed such enthusiasm. Leaders therefore overestimate employee readiness and willingness to adopt AI by more than twofold. This disparity suggests misaligned expectations between leadership and frontline workers and indicates potential challenges for AI implementation, including communication shortfalls, insufficient training, and the need for more inclusive change management and measurement of employee sentiment.
Read at Harvard Business Review
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