"The reason, they say, can be found deep within Eightfold's AI algorithm, which actively trolls LinkedIn to create a data set of "1 million job titles, 1 millions skills, and the profiles of more than 1 billion people working in every job, profession, industry, and geography." That data set, in turn, is used in marketing material to help sell its services to potential clients."
"the case of Eightfold, however, applicants have no way of knowing what their final score even is, let alone the steps the system took to come up with it. That creates a "black box": a situation where the people subjected to an algorithmic decision can only see the system's outcome, not the process that led to it. And if Eightfold's AI starts making things up on the fly - an issue AI models are infamous for - the job seeker has no way of knowing."
Scores of competing AI systems are clogging online job portals and making applications feel like bank-loan processes. A group of job seekers filed a lawsuit arguing that an AI screening firm’s software should be covered by the Fair Credit Reporting Act because it compiles extensive personal data and produces opaque applicant scores. Eightfold reportedly scrapes LinkedIn to build a dataset of millions of job titles, skills, and over a billion profiles and trains a model to score applicants from one to five. Applicants cannot access their scores or the decision process, raising black-box and data-retention concerns about resume collection and use.
Read at Futurism
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