Artificial intelligence may be widely adopted, but a recent survey shows that trust among IT professionals and data center operators is declining. This indicates a growing skepticism about the reliability and safety of AI applications in critical operations.
According to the Uptime Institute's data center survey, trust in AI has dropped for the third consecutive year, revealing a troubling trend where operators recognize AI's benefits yet are cautious due to concerns over transparency, accountability, and potential cybersecurity risks.
As stated by Andy Lawrence, Executive Director Research at Uptime Institute, "Some of the negative aspects of AI include the lack of decision-making transparency and accountability, and the potential for AI-based controls to create additional points of failure." This encapsulates the hesitancy towards fully embracing AI in operational scenarios.
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