"Companies investing millions in generative AI may soon find themselves stalled-not by the technology's limits, but by their people's."
"As generative AI becomes more ubiquitous, a paradox has emerged: The more deeply we integrate the technology into our workflows, the more indispensable human skills become."
"These "soft" skills-like problem framing, collaboration, and creativity-encompass the uniquely human abilities and behaviors that will enable people to make the most working alongside gen AI."
Mass investments in generative AI risk encountering a human-capability bottleneck rather than hitting technological limits. Wider and deeper integration of generative AI into workflows increases dependence on uniquely human skills. Soft skills such as problem framing, collaboration, and creativity become essential to extract value and to guide AI outputs effectively. Human abilities and behaviors enable productive interactions with generative AI, helping teams leverage the technology to augment decision-making and innovation. Organisations need to prioritise developing and sustaining these skills to avoid stalled adoption and realise the full benefits of generative AI.
Read at Harvard Business Review
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