The article critiques Dublin City Council's introduction of a digital guide, Brendan, within their CityMe app. While intended to showcase Dublin's vibrant culture, Brendan is portrayed as lacking the engaging demeanor that tourists desire. The writer contrasts this with a live walking tour led by Harry Pender, whose dynamic personality enhances the experience, offering a more interactive approach to exploring the city's history and landmarks. This comparison highlights the significance of human interaction in tourism.
Brendan is what your granny might refer to as a "lovely young fella" (if she doesn't mind the bovine stare), but I'd rather someone a bit more engaging to guide me around the madhouse that is Dublin.
We started out at Barnardo Square on Dame Street, and immediately I was drawn in by Mr Pender's personality as he answered questions, and even managed to summarise Irish history in a lively 15-minute back and forth - not an easy task.
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