Navan has introduced Navan Cognition, an advanced AI platform designed to automate complex travel tasks reliably, minimizing AI hallucinations. Unlike typical chatbots, its virtual agent Ava operates unsupervised, effectively managing travel bookings, upgrades, and expenses while providing 24/7 support. Recognizing the potential pitfalls of AI hallucinations, the platform employs specialized agents to enhance accuracy and user experience. As Navan prepares for its initial public offering, the company is focused on leveraging technology to solve real-world problems, ensuring that AI delivers value without critical errors.
A critical hallucination is when the user somehow, or the bot somehow, gets to the point where something undesirable happens.
We never do cool technology for the sake of it; we use the best technologies to drive the best user experience.
Collection
[
|
...
]