""The endpoint management market is undergoing a rapid transformation fueled by SaaS-powered innovations, deeper integration of threat intelligence, growing reliance on digital [employee] experience tools, and breakthroughs in AI/ML and generative AI [genAI]," says Tom Cipolla, vice president and analyst, Digital Workplace Infrastructure and Operations at research firm Gartner. "These trends are setting the stage for next-generation solutions that prioritize automation and intelligence," Cipolla says."
"Natural language assistants and chatbots, patch management and predictive maintenance, AI-driven security and threat detection, and insight generation and reporting are four major areas where genAI is accelerating operations and reducing labor, Cipolla says. Wider-scale usage of genAI will depend on vendors releasing capabilities that allow administrators to chat with their data and uncover insights not previously available via existing dashboards and reports, he adds."
The endpoint management market is undergoing rapid transformation driven by SaaS-powered innovations, deeper threat intelligence integration, digital employee experience tools, and breakthroughs in AI/ML and generative AI. GenAI capabilities are being added to mobility platforms to enable conversational interfaces, analyze operational data, and recommend device management efficiency improvements. Key use cases include natural language assistants and chatbots, patch management and predictive maintenance, AI-driven security and threat detection, and automated insight generation and reporting. Wider-scale genAI adoption requires vendor features that let administrators query and interact with their data. Agentic AI has not yet gained traction in unified endpoint management.
#generative-ai #unified-endpoint-management #mobility-management #predictive-maintenance #ai-driven-security
Read at Computerworld
Unable to calculate read time
Collection
[
|
...
]