"However, the "independent assurance review" bore concerning signs that Deloitte had cut corners, and included multiple errors such as references to nonexistent citations - a hallmark of AI slop. The "hallucinations" once again highlight how generative AI use in the workplace can allow glaring mistakes to slip through, from lawyers getting caught citing nonexistent cases to Trump's Centers for Disease Control referencing a study that was dreamed up by AI earlier this year."
"Deloitte, among other consulting firms, have poured billions of dollars into developing AI tools that they say could speed up their audits, as the Financial Times reports. Earlier today, the newspaper noted that the United Kingdom's six largest accounting firms hadn't been formally monitoring how AI impacts the quality of their audits, highlighting the possibility that many other reports may include similar hallucinations."
Deloitte was commissioned in December to review an automated penalty system used when jobseekers fail mutual obligations. The delivered independent assurance review contained multiple errors and references to nonexistent citations characteristic of AI hallucinations. The Australian Department of Employment and Workplace Relations required repayment of the final $291,000 installment. The incident illustrates risks from generative AI in professional work, with large consulting firms investing heavily in AI tools while audit-quality oversight of AI remains limited among major accounting firms. An updated report replaced the original hallucinated references with additional substituted references.
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