"Grammarly shipped a feature called Expert Review, which allowed you to get writing suggestions from AI-cloned 'experts,' and reporters discovered that those experts included us. No one had ever asked permission to use our names this way."
"Superhuman responded to this by first offering up an email-based opt out and then killing the feature entirely. Shishir apologized, and you'll hear him apologize again."
"This conversation got tense at times, and it's clear we disagree about how extractive AI feels for people."
Superhuman, formerly known as Grammarly, faced significant backlash after launching the Expert Review feature, which used AI to provide writing suggestions from cloned 'experts' without their consent. This led to outrage among journalists, including a class action lawsuit filed by Julia Angwin. In response, Superhuman offered an opt-out option and ultimately removed the feature. CEO Shishir Mehrotra acknowledged the controversy and apologized, navigating a tense conversation about AI's impact on creativity and decision-making during an interview.
Read at The Verge
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