""Companies are in various stages of evaluation and experimentation with AI, but to truly glean the value and return on investment desired, it is important that they invest in staff training and consider the change management aspects of AI on staffing and job roles," she said."
""Simply providing employees with access to AI tools does not guarantee success. The emphasis needs to be on fluency and the acquisition of skills.""
""AI's Impact on Productivity and the Workforce""
CompTIA released CompTIA AI Essentials, an interactive course for knowledge workers and desk-based employees focused on practical use of major generative AI platforms including ChatGPT, Microsoft Copilot, and Google Gemini. CompTIA research, "AI's Impact on Productivity and the Workforce" (November 2025), found only 34% of companies require AI skills training, indicating a significant skills gap. The course is designed to take under three hours and uses scenario-based exercises rather than passive videos. Modules teach prompting techniques and how to identify appropriate daily use cases. The curriculum also covers security, governance, and change management considerations to support adoption and ROI.
Read at IT Pro
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