Cisco's AI Canvas goes beyond where SaaS and AIOps fall short
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Cisco's AI Canvas goes beyond where SaaS and AIOps fall short
"With AI Canvas, Cisco wants to put an end to the fragmented experience that IT teams have known for years in AIOps and SaaS environments. Instead of yet another central dashboard that has to contain all the data, Cisco is focusing on a distributed architecture with MCP servers per domain and an agentic orchestration layer that sends questions posed in natural language directly to the right systems."
"AI Canvas is designed as an open ecosystem and is going to work with both Cisco and non-Cisco products. It continuously learns, including through human feedback. With this, Cisco wants to go beyond previous promises from the market, with an approach that is both multi-vendor and proactive. AI Canvas is not GA yet, but a very important focus product for Cisco."
AI Canvas creates a meeting place for AI agents and human employees by routing natural-language questions to the correct systems through an agentic orchestration layer. The platform uses a distributed architecture with MCP servers per domain rather than a single centralized dashboard, aiming to eliminate fractured SaaS and AIOps experiences. The design emphasizes openness and multi-vendor interoperability, supporting both Cisco and non-Cisco products. Continuous learning and human feedback drive adaptability and proactive behavior. AI Canvas remains pre-general-availability but is positioned as a strategic product to unify observability, NetOps, SecOps, and other domain dashboards.
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