A recent survey by Kyndryl highlights a chasm between the expectations of business leaders and the realities reported by IT executives regarding AI readiness. While a mere 16% of CEOs believe their technology infrastructure is inadequate for AI, a notable 42% of IT leaders disagree. CEOs also show less awareness of integration challenges, with only 16% recognizing them versus 37% of IT leaders. The survey indicates that few organizations are leveraging AI meaningfully, with generative AI being the most popular application, yet it falls short in driving growth and enhancing decision-making.
Despite the enthusiasm for AI, a significant disconnect exists between CEOs' perceptions of their organizations' AI readiness and IT leaders' views.
Only 16% of CEOs acknowledge the inadequacy of their technology for AI, while 42% of IT leaders express this concern.
Aligning technology strategies with broader business goals is necessary for successful AI implementation, a fact recognized more by IT leaders than CEOs.
Most organizations are not seeing significant benefits from AI, with generative AI being popular yet underutilized for growth and decision-making.
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