Sundar Pichai, Google's CEO, had decided to ready a slate of products based on artificial intelligence - immediately.
Google had been developing its own AI technology that did many of the same things. Pichai was focused on ChatGPT's flaws - that it got stuff wrong, that sometimes it turned into a biased pig. What amazed him was that OpenAI had gone ahead and released it anyway, and that consumers loved it. If OpenAI could do that, why couldn't Google?
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