"Addressed to Perplexity CEO Aravind Srinivas, the letter claims the company has ignored multiple warnings about its Comet browser violating Amazon's conditions of use by not identifying itself as an AI agent, and that the company's "ongoing illegal intrusion into the Amazon Store has already caused considerable harm, including disrupting Amazon's customer relationships and forcing Amazon to devote significant resources to track, investigate, and address Perplexity's misconduct.""
"Perplexity fired back the following day in a blog post titled "Bullying is not innovation." The company painted itself as Silicon Valley's young David taking on an enormous tech Goliath in Amazon, which had lost sight of its founding startup ethic and, by seeking to forcibly block Perplexity's AI shopping assistant, was brazenly prioritizing ad revenue and other nefarious forms of user exploitation over what it had originally been built to provide: a frictionless online shopping experience."
Amazon sent Perplexity a cease-and-desist letter demanding that the Comet browser be blocked from making purchases on behalf of users in the Amazon Store. The letter accuses Perplexity of ignoring multiple warnings, failing to identify Comet as an AI agent, and causing considerable harm by disrupting customer relationships and forcing Amazon to expend significant resources. Amazon set a deadline of Monday 5 p.m. to agree to its terms or face legal action. Perplexity responded with a blog post titled "Bullying is not innovation," framing the dispute as protection of user interests and accusing Amazon of prioritizing ad revenue over a frictionless shopping experience. Perplexity called the legal move a threat to internet users.
Read at ZDNET
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