"Consumers spent the last decade learning to distrust how social media platforms handle their data, and AI's privacy scores suggest they're carrying that skepticism forward."
"While platforms such as ChatGPT have up to 1 billion weekly users, there is still a disconnect between AI's adoption and public perception, driven by concerns over privacy, the spread of misinformation and the loss of jobs."
Google Gemini leads in trust among AI platforms, scoring 73 in customer satisfaction. Despite high adoption rates, concerns about reduced human interaction, job loss, and privacy persist. Baby Boomers show the most skepticism, with 35% expressing significant concern. The disconnect between AI usage and public perception is evident, as many users remain wary of privacy issues and misinformation. Only 21% of respondents have an extremely favorable view of AI, while an equal percentage is very concerned about its consequences.
Read at CNET
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