"For the first time this summer, it's now soft skills. It's human skills; it's things like problem solving, judgement, creativity, taste."
"We've done a lot of work with executive teams to make sure the top levels of the organization and the boards are actually familiar with AI,"
"That helps because then they can communicate better with their teams and see what they're doing."
"first ten hours"
Businesses face pressure to adopt AI while integrating the technology into operations and enabling employees to use it effectively. Longstanding methods for assessing skills, performance, and hiring are being reimagined. Employers increasingly value human skills—problem solving, judgment, creativity, and taste—over deep technical expertise. Employee fluency with tools should not be an end goal; intellectual curiosity about new tools matters more. Executive teams and boards need familiarity with AI to communicate with and guide teams. Early hands-on employee experience, described as achieving an "aha moment," is encouraged through an initial "first ten hours" of practice.
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