Apple has made significant efforts to integrate its products into the business sector, but recent findings indicate a decline in IT leader satisfaction across many categories. A report by Six Colors revealed dissatisfaction particularly in software reliability and innovation, with lower scores for service, support, and macOS identity management. Despite these setbacks, there were modest gains in hardware reliability and enterprise deployments. However, the documentation available for enterprises is lacking detail and accessibility, often leaving IT professionals to rely on peer networks for support.
In its annual enterprise report card on Apple, Six Colors found that Apple actually slid backwards in IT leader satisfaction for two-thirds of categories surveyed.
Documentation is an across-the-board failure, encompassing a broad range of enterprise use... but much of it isn't particularly detailed.
Documentation can be a challenge. There is no single stop where you can find everything neatly organized; finding information often relies on other Apple IT admins.
While Apple made strides in hardware reliability and innovation, opinions about its enterprise programs and service have witnessed a decline.
Collection
[
|
...
]