Apple identified a small percentage of iPhone 14 Plus devices manufactured between April 10, 2023, and April 28, 2024, that may not show a rear camera preview. This issue is part of a new service program which ensures affected devices can be serviced for free through Apple or Authorized Service Providers.
Eligible iPhone 14 Plus devices will be covered by this service program for three years from the date of purchase. Customers who have previously paid for repairs can request a refund.
Apple has a history of launching service programs like this to address various product issues, including past initiatives for iPhone 12 models and AirPods Pro to fix audio concerns.
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