Louise Littlejohn, a Scottish grandmother, received an inappropriate X-rated message due to Apple's AI Visual Voicemail malfunction, which misinterpreted a car dealership's voicemail. The AI transcribed harmless invitations into bizarre phrases, shocking her but ultimately leading to laughter. Experts attributed the AI's shortcomings to her Scottish accent and background noise at the garage, while raising concerns about content safeguards in public-use speech recognition systems. Despite the incident, Mrs. Littlejohn found humor in the mishap, highlighting the disconnect between AI and human communication.
The AI outputted bizarre text, including phrases like 'been able to have sex' and calling her a 'piece of s***', because it couldn't accurately transcribe the voicemail.
Despite the inappropriate and shocking nature of the AI's responses, Mrs. Littlejohn found humor in the mix-up, stating it's quite funny and not the garage's fault.
Experts suggest the AI's errors were likely due to the Scottish accent and background noise, raising questions about the safeguards designed to prevent offensive outputs.
Professor Peter Bell noted that there should be safeguards to prevent speech-to-text systems from producing inappropriate content when used by the public.
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