Google's recent firmware update for the Pixel 4a, a phone released in 2020, has raised significant safety concerns due to reports of battery overheating, leading to a recall from the Australian Competition and Consumer Commission (ACCC). The statement highlighted that the update was vital to mitigate risks associated with battery fire hazards. Meanwhile, in the US, Google approached the situation differently, labeling it a Battery Performance Program instead of a recall, stating the update was important for battery stability despite its negative impact on capacity and performance.
Google's firmware update and battery changes served to "mitigate the risk of overheating" because "an overheating battery could pose a risk of fire and/or burns to a user."
The Australian Competition and Consumer Commission issued a recall for the Pixel 4a due to concerns about battery overheating which could pose serious safety risks.
In the US, Google referred to it as a "Pixel 4a Battery Performance Program" rather than a recall, implying less urgency about the safety issues.
The mandatory software update provided to the Pixel 4a led to significant battery life issues, indicating the update was necessary but poorly communicated.
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