Streetsblog is focusing on the upcoming second window of the California Air Resources Board's e-bike voucher program, after a troublesome first round where only 10% of allocated funds were distributed. On December 18, 100,000 hopeful applicants were left frustrated when the application portal shut down just 45 minutes after opening due to overwhelming demand. CARB has acknowledged these issues and plans to hold an online feedback workshop, where they aim to shift from a first-come, first-served to a randomization application process to improve accessibility and fairness for future applicants.
As the California Air Resources Board prepares for its e-bike voucher program's second application window, they are soliciting feedback on the first round's issues.
On December 18, over 100,000 applicants were frustrated when the e-bike voucher portal closed just 45 minutes after opening due to overwhelming demand.
CARB staff reported no technical issues with the application process but attributed problems to high demand, outdated browsers, and multiple devices accessing from one IP address.
To improve the application process, CARB plans to implement a randomization process for future windows to address the chaos experienced in the first window.
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