"The Triennial Review focused on Laketran's compliance in 23 areas. No deficiencies were found with the FTA requirements in any of these areas," wrote FTA Regional Administrator Kelley Brookins in a letter to Laketran CEO Ben Capelle.
"The Triennial Review is a demanding process that looks into every aspect of our operation," Capelle said. "This perfect score is a testament to the effort we put into our everyday operations and to the attention to detail to document our processes. But none of this is accomplished without employees who are dedicated to excellence."
Capelle credits the agency's leadership and dedicated team for this outstanding result. Over the course of several months, auditors interviewed Laketran management, collected and examined documents and reviewed the agency's facilities to ensure performance and adherence to federal transportation policies and requirements.
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