To cancel counter tickets online, you need the PNR and train numbers from the ticket, and access to the mobile number provided during booking.
The cancellation process can be done through the IRCTC app or website without logging in, making it convenient for users to manage their tickets.
After submitting your cancellation request, an OTP will be sent to your registered mobile number, which you must verify to complete the process.
Once successfully canceled, you will receive an SMS detailing the refund amount and specifying where it can be collected.
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