The Indian Railways, with over 23 million passengers daily, initiated the 'Sugamya Bharat Abhiyan' in 2015 to enhance accessibility for seniors and people with disabilities.
One of the key measures includes providing approximately 7,000 wheelchairs at over 5,400 stations to ensure that 'Divyangjans' can travel more conveniently and comfortably.
The IRCTC e-wheelchair service allows users to book wheelchairs easily online when purchasing train tickets, streamlining mobility access for individuals with disabilities.
Booking e-wheelchairs involves a simple process on the IRCTC website, with details including PNR verification and a range of different Advance Reservation Periods at various stations.
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