On May 12, 2025, Austin's Transportation and Public Works introduced draft rules for the cityâs shared micromobility program, which aim to enhance safety and equity. These updates respond to public feedback and criticisms of past implementations, emphasizing the need for better communication. The new regulations notably include an equity section requiring providers like Lime to offer discounts for low-income residents and ensure booking options that do not rely solely on smartphones. Additionally, the rules refine previous safety and device quality requirements, signifying a comprehensive effort to improve the scooter rental experience in Austin.
Joe al-Hajeri emphasized that the city aims for consistent communication with the public about the scooter rental program, indicating responsiveness to ongoing feedback and criticism.
The new equity section mandates scooter providers to ensure accessibility for low-income users, including pricing adjustments and non-smartphone booking options, addressing past grievances.
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