Marc is brilliant, funny, and hard working. He's also one of those people who is overly optimistic about what he can get done. So in every sprint planning meeting, he'd be the one who would say yes to that one last story. 'We can squeeze that in,' he'd say. And the team would agree because Marc was convincing. And always, always, they'd commit to just a little too much.
You want your team to instead think of the end of a sprint as significant. Each time they finish what they said they would, two things happen. First, they experience a sense of accomplishment-a phenomenon that Amabile and Kramer call the power of small wins. Second, they gain a little more trust from the business stakeholders. That trust translates to an improved relationship.
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