Productivity
fromFast Company
1 day agoThe Age of AI means we need to throw out our old KPIs and replace them with new ones
AI is transforming work, emphasizing human creativity and imagination as key organizational values.
A staggering 85% of respondents were worried their brand is not being used correctly within their organisation. Given the huge levels of investment that businesses make into their brand, this may be seriously jeopardising the integrity of Marketing's efforts.
Approximately 500 tonnes of gold are lost in e-waste every year, which translates to a staggering worth of about $15 billion, highlighting the significant economic impact of electronic waste.
Data on legal services usually comes from the consumer index. But the Bureau of Labor Statistics, which has struggled with budget cuts and staff attrition, hasn't been able to collect enough data in recent years to publish the legal services index consistently. It has continued to provide the data to the Bureau of Economic Analysis, but the monthly readings have been volatile.
Weather impacts sales. Every retailer knows it. But for most, the likelihood that it might rain, snow, or sleet on the third of March somewhere in the Midwest is rarely used. Vendors such as Weather Trends have offered accurate, long-range forecasts for more than 20 years. But the opportunity is not predicting the weather; it's knowing what to do with the data. AI might change that.
Before you can even get the opportunity to impress a human interviewer, you will first need to impress the algorithm! More recently, AI has also been used to assist current employees in doing their jobs and then to help their employers evaluate how well employees are performing in those jobs.
AI was everywhere, but I wasn't focused on product launches. I was looking at how companies think about data itself: how it's shared, governed and ultimately turned into decisions. And across conversations with executives and sessions on security and compliance, a pattern emerged: the technical limitations that once justified locking data down have largely been solved. What remains difficult is human. Alignment, trust and confidence inside organizations are now the true barriers.
Imagine you're selecting an influencer to work with on your new campaign. You've narrowed it down to two, both in the right area, both creating the right sort of content. One has 24.6 million subscribers, the other 1.4 million. Which do you choose? Now imagine you could find out the first had 8.7 million unique viewers last month, while the second had 9.9 million. Do you want to change your mind?
HubSpot's 2026 State of Marketing report uncovered some good news: 65% of marketers are meeting or exceeding their performance benchmarks. But that success doesn't happen by accident. Behind those results are clear priorities, rigorous testing, and a sharp focus on the right metrics. This post explores how the most successful teams are optimizing performance in 2026, and which KPIs they trust most to guide their decisions.