The main objective of this article is to provide a condensed step-by-step guide for ensuring that online delivery of training courses maintain established operational standards while ensuring ongoing quality controls.
The online delivery mode introduces new technologies and upgraded business processes, yet it must still achieve enhanced teaching and learning outcomes akin to traditional classroom settings.
To ensure a swift transition to online delivery, it is optimal to template all operational and delivery processes, thus clarifying tasks for educators and support staff.
Managers are able to monitor compliance with operational requirements by utilizing filled templates for all processes, which fosters accountability and consistency throughout digital transformation.
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