Researchers note that the lack of transparency in online experiments for gig workers is troubling, as it undermines their autonomy and impacts their livelihoods.
Changes made to job-listing platforms affect gig workers' income and self-esteem; many feel like lab rats subjected to ongoing experiments without consent.
The shift from transparent to covert experimentation erodes trust among gig workers, leading to feelings of disempowerment and frustration.
As gig workers become increasingly aware of these hidden experiments, their ability to voice concerns diminishes, impacting both their mental health and job satisfaction.
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