The overall sentiment was that Amazon is continually trying to make its platform more convenient for customers, to the detriment of brands.
Profitability-wise, it can't be sustaining. They're a lot more willing to kind of test things out in order to preserve that consumer experience.
We built really good relationships with Amazon - one-to-one relationships - and that's unlocked a ton of value for us.
People think of Amazon as like a machine. But seeking out individual members of different teams has helped our company stand out from the rest.
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