It had been an uneventful journey from Heathrow. After 10 hours in the sky, flight SQ321 from London to Singapore was just a few hours from its destination, above the Irrawaddy Basin in Myanmar, when the aircraft dropped. Passengers said it happened in an instant, with little time to respond to warnings to fasten their seatbelts.
Flight attendants had been serving breakfast at the time. Coffee and cups of water were thrown into the air, people's phones, shoes and cushions were flung around. So many injured people. Head lacerations, bleeding ears.
I'd just been to the loo, came back, sat down, a bit of turbulence and suddenly the plane plunged. I don't know how far, but it was a long way, he said. He and his wife both hit their heads on the ceiling. Some poor people walking around ended up doing somersaults.
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