Like any issue, there are many factors at play. But a major one is latency, or the amount of time it takes for your device to send data to a server and get data back - it doesn't matter how much bandwidth you have if your packets (the little bundles of data that travel over the network) are getting stuck somewhere.
The good news is that there's a plan to almost eliminate latency, and big companies like Apple, Google, Comcast, Charter, Nvidia, Valve, Nokia, Ericsson, T-Mobile parent company Deutsche Telekom, and more have shown an interest. It's a new internet standard called L4S that was finalized and published in January, and it could put a serious dent in the amount of time we spend waiting around for webpages or streams to load and cut down on glitches in video calls.
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