For all the discussion of the many extraordinary ways algorithms have changed our society and our lives, one of the most impactful, and most infuriating, often escapes notice.
Navigation apps like Waze and Google Maps often endanger and infuriate users by prioritizing the fastest route, leading to questionable decisions and frustrations.
These apps impact daily life, roads, and communities, with stories of directing drivers into lakes or residential streets, showing the need for improved calibration and reliability.
Promised time savings are frequently a false impression due to the many uncertainties in route calculations, leading to constantly changing estimated arrival times during a journey.
#navigation-apps #route-optimization #user-frustration #uncertainties-in-predictions #tech-monopolies
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