#user-frustration

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#pinterest #customer-service #virtual-assistants #service-design #claude-code #anthropic #usage-limits #api-issues
Digital life
from99% Invisible
1 week ago

Your Call Is Important to Us - 99% Invisible

Customer service systems often include deliberate obstacles—endless routing and unhelpful automated assistants—that frustrate users and undermine problem resolution efforts.
fromAndroid Authority
5 months ago

YouTube has once again figured out how to stop some of your favorite ways to block ads

YouTube has further strengthened its defenses against ad blockers, leading to increased frustration among free users who are unable to watch videos without encountering ads.
Mobile UX
#pinterest
fromFast Company
6 months ago
Social media marketing

'My library of Alexandria has been burned down': Pinterest users are fuming over sudden bans

fromFast Company
6 months ago
Social media marketing

'My library of Alexandria has been burned down': Pinterest users are fuming over sudden bans

more#pinterest
NYC music
fromMail Online
6 months ago

Outrage as global Spotify outage left millions unable to stream music

Spotify experienced a global outage affecting music streaming, with users unable to access services and expressing frustration on social media.
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