In-flight Wi-Fi has been a source of frustration for passengers for over two decades, often falling short of expectations. Despite airlines like JetBlue and Delta offering improved, free services, issues persist ranging from inability to access the portal to minimal connection speeds. There's an ongoing struggle between the promise of reliable internet and the reality of service failures, with many travelers still unable to experience consistent access, thus creating a scenario where air travel lacks both offline enjoyment and effective online engagement.
For two decades now, in-flight Wi-Fi has occupied this limbo between miracle and catastrophe. A chasm separated the service's promise and its reality.
Today, 17 years later, I sense that same distance when I try to go online in the air. Air travel is neither a haven for offline delight nor a reliable place to carry out normal online life.
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