Through their collaboration partnership, the companies will aim to transform Vodafone's customer experience using Microsoft's generative AI (GenAI), 'hyperscale' Vodafone's managed IoT connectivity platform, develop digital and financial services for businesses -particularly small and medium-sized enterprises (SMEs) across Europe and Africa- and overhaul its global datacentre cloud strategy.
The deal will see Vodafone invest $1.5bn over the next 10 years in cloud and customer-focused AI services developed in conjunction with Microsoft. Additionally, Microsoft will use Vodafone's fixed and mobile connectivity services.
#vodafone #microsoft #strategic-partnership #digital-platforms #customer-experience #iot #ai #cloud-transformation
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