Most generative AI chat features - the kinds that trawl through a user's agenda or emails - are normally only available in single conversations, where only one person is interacting with the AI. But Otter says AI Chat in Channels lets multiple people ask Otter's AI questions.
Otter hopes that the group chat feature should let teams work together faster because they can all talk about projects to get information from the chatbot without needing to go to a different channel.
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