"Working with data released by Airport Council International, airports are relying on the increasing use of AI to embrace the rise in demand. AI is now being embedded in airports' workflows to reshape everything from passenger flow management to airside maintenance, cybersecurity, lost luggage and enhancing on-site and virtual customer experiences, according to analysts and experts at the Airport AI Exchange event this month during discussions of the technology's existing use and its potential."
"AI started changing very rapidly in 2017 and initiated this entire AI race and enabled us to really use AI, the neural network that we talked about and heard about since the 1940s, Amad Malik, chief AI officer at Airport AI Exchange, said. Since then, the progressions have been very, very steep. If you look at the curve from the first day to now, AI is able to do so much more. In only the last two years, the ability has grown exponentially."
"The use of AI-powered analytics to anticipate congestion at security, immigration and boarding points is also helping to prevent delays. Resources are being allocated to shift from reactive crowd management to predictive operations. AI-powered baggage optimisation tools and biometric processing which would allow passengers to walk through immigration without the need to present a physical passport are also gaining traction as airports seek to improve passenger experience while maintaining operational efficiency."
Airports increasingly deploy AI and advanced technologies to manage passenger flow, track baggage and perform predictive maintenance, improving operational efficiency and passenger experience. Global air passenger traffic is forecast to reach 10.2 billion in 2026, a 3.9 percent year-on-year increase, driving investments in airport infrastructure and AI systems. AI is embedded across workflows including passenger flow management, airside maintenance, cybersecurity, lost luggage handling, and both on-site and virtual customer services. AI-powered analytics anticipate congestion at security, immigration and boarding to prevent delays and shift operations from reactive crowd control to predictive resource allocation. Baggage optimisation and biometric processing enable faster check-ins and seamless immigration clearance. Rapid advancements since 2017 have accelerated AI capabilities exponentially.
Read at www.aljazeera.com
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