AI can make workers better - then worse, an innovation theorist warns
AI boosts short-term productivity but can weaken underlying skills, causing abilities to fall below baseline and inflating worker confidence, creating long-term risks.
Complacent Gen Z and Millennial workers are more likely to be duped by social engineering attacks
Many British workers are overconfident in spotting phishing, with younger and male employees particularly at risk while cybersecurity training remains insufficient across firms.