fromWWD
3 weeks agoWith WhatsApp Partnership, L'Oreal Paris Wants People to Ask Beauty Genius - Not ChatGPT - for Beauty Help
"You will be able to message with Beauty Genius the way you would with a friend," said Thomas Vince, chief digital and marketing officer at L'Oréal Paris. "You'll be able to be very conversational in asking questions, getting diagnostics and recommendations and, ultimately, driving to fulfillment, if that's where your experience goes."
E-Commerce